Responsible AI

AI that assists your team — never impersonates anyone.

Syncors uses AI to help agency staff work faster inside the platform. Every output is text or analytics, every output is a draft a human reviews, and Syncors does not generate images, video, audio, or synthetic media of any kind.

Last updated: July 29, 2026

What the assistant does

Exactly what the AI generates

These are the only outputs the Syncors AI assistant produces. All of them are text or numeric analytics presented to an agency user.

Lead scoring

Ranks incoming leads by engagement and likely deal value so your team knows who to call first.

Numeric score

Smart reply drafts

Suggests reply text inside the unified inbox based on the conversation so far. Nothing sends automatically.

Suggested text

Social captions & hashtags

Writes on-brand caption and hashtag text for a post you are composing. You edit and approve before publishing.

Draft text

Conversation summaries

Condenses a long thread into a short readable summary so a teammate can pick up context quickly.

Summary text

Sentiment & intent tags

Classifies a message as positive/negative or by intent (e.g. pricing question) to help routing.

Category label

Weekly performance digest

Turns a workspace’s activity into a plain-language summary of wins, issues, and recommendations.

Report text

Message translation

Translates an inbound or outbound message into another language so you can reply in a customer’s locale.

Translated text

Meta Ads MCP control

Lets a user manage ad campaigns with natural-language prompts — e.g. pause an over-budget ad set. Actions are text commands the user confirms.

Text command

Website assistant (Nova)

Our website chat assistant answers questions about Syncors from a fixed product knowledge base. It has no access to any customer account data and hands off to a human for anything account-specific.

Answer text

Hard limits

What Syncors AI will never do

These capabilities are intentionally absent from the product. Syncors does not build, host, or resell any tool that produces synthetic media.

Generate images or artwork
Generate or edit video
Generate audio or music
Clone or synthesize any voice
Create deepfakes or face swaps
Impersonate a real person
Produce synthetic media of any kind
Auto-send or auto-publish without human approval

Human in the loop

Every AI output is a draft or suggestion. A person on your team reviews and approves it before any message is sent, any post is published, or any campaign changes.

Text and analytics only

The assistant reads and writes text and produces numeric analytics. It has no capability to create images, audio, or video — that surface simply does not exist in the product.

Scoped per workspace

AI only ever sees the data inside the specific client workspace it is working in. Data is isolated at the workspace level and never mixed between clients.

Data & models

How your data is handled

Which AI models we use

Syncors uses third-party large language models (currently OpenAI) accessed over their API to generate the text outputs described above. We do not train our own foundation models, and we do not produce any generative image, audio, or video models.

Your data is not used to train third-party models

Content sent to our model provider is used only to return a result for that request. We use API access under terms that do not permit your data to be used to train the provider’s models. Customer content is never sold.

What the AI can access

The assistant only accesses the data within the client workspace where it is invoked — for example, the messages in a conversation you are replying to. It cannot reach across workspaces or agencies. See our Privacy Policy for full details on data handling, retention, and sub-processors.

Our website assistant

The chat assistant on this website ("Nova") answers questions about Syncors from a fixed product knowledge base. It generates text only, cannot access any customer account, and refers account-specific, billing, or technical questions to a human at support@syncors.com. It never generates images, audio, or video.

Staying compliant

Because Syncors never generates synthetic media, it falls outside the categories of AI content restricted by payment networks and platform policies. Our AI is a productivity assistant for licensed agency users operating on their own and their clients’ accounts.

See it in action

Human-supervised AI, built for agencies

Try the assistant free for 14 days — every suggestion stays a draft until your team approves it.

Questions? Email privacy@syncors.com